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Welcome To RLGA's Mail-back

Welcome to the Reverse Logistics Group Americas, Inc. (RLGA) product take-back program for Lenovo, Medion, Iomega and LenovoEMC branded products from US household and home-based business consumers*

RLGA will ensure recycling and disposal are performed in an environmentally sound manner that complies with all governmental laws and regulations.

Lenovo and its partner RLGA are not responsible for information left on equipment returned through this program and will not be able to return any equipment once you have handed it over to a collector or transporter used for the purpose of returning your equipment.

Lenovo recommends that prior to returning equipment for recycling, that you back up or transfer any data on the hard drive or other storage devices and then delete any data on the drives and devices. Lenovo recommends consumers use one of the variety of commercially available data-erasing software applications available on the market and follow the instructions associated with the software to ensure data is removed from the machine prior to returning for recycling.

IF YOU WISH TO RETURN ONLY A RECHARGEABLE NOTEBOOK BATTERY FOR RECYCLING:
Please see Lenovo's US recycling page for details on how to access the Call2Recycle program to recycle rechargeable notebook batteries for free.

If you have any questions about using this program, please send an email to LenovoTakeback@rlgamericas.com.

If you have any questions about Lenovo’s environmental program, please visit Lenovo’s environmental web pages at www.lenovo.com/environment or email environment@lenovo.com.

Important: If you are wishing to return a product which has a cracked or broken monitor screen or has any sign of visible leakage, please send an email to LenovoTakeback@rlgamericas.com for assistance.

Please click the “Next” button below, if you would like to proceed with using this program to return an item for recycling.

Before you proceed, please read the following documents carefully:

  1. Terms of use
  2. Privacy policy
  3. Take-back program policy

PUERTO RICO: Household consumers can recycle their end of life Lenovo products free of charge through Lenovo’s mail-back program. Simply click next below, and at the prompt for selecting State, select Puerto Rico from the pull down menu and continue.

*In certain States, this program is also available to additional entities and for select IBM branded products.